PAU BACHERO BERTOMEU, with CIF 20821941H, and address at CARRER DE JOAN RIUTORT S/N, ESPORLES (07190), BALEARIC ISLANDS, and with email info@paellasencasa.com and phone number +34 678 385 174, is responsible for the personal data collected through the browsing and use of this website in accordance with the requirements established by REGULATION (EU) 2016/679 regarding the protection of natural persons’ data, as well as in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).
By using this website, you acknowledge that you have read and understood the information provided regarding the processing of your personal data.
Data Protection Policy
The data controller applies the principle of active responsibility in the processing of personal data, maintaining constant updates and promoting the continuous improvement of the data protection system in accordance with the legal requirements, ensuring at all times:
- respect for the freedoms and fundamental rights of natural persons
- that data is processed in a lawful, fair, and transparent manner
- that the data processed is accurate, adequate, relevant, and limited to the purposes for which it is collected
- that the purposes for which data is collected are explicit and legitimate and are not processed in a manner incompatible with those purposes
The purpose of this document is to inform users about what we do with their personal data, how it is collected, how it is used, the rights they have, and all the legal information required by current regulations.
Data Collected, Purpose, and Legality
The personal data processed are those provided by users through the forms available on this website and are the minimum necessary to:
- Send you information about our products/services
- Respond to inquiries
- Process orders, including issuing corresponding invoices, informing about order status, handling complaints, and any other management related to the service provided through this website.
These purposes are based on legal principles for processing data as established by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interests, and with the consent of the users.
Web Forms
Personal data collected through the contact web form are used to address any inquiries made by the user through the form.
Personal data collected in the order form are used to manage the necessary data for the proper handling of your orders.
PAELLAS EN CASA uses Google Forms for reservations. Please review their privacy policy and terms of service at the bottom of the form.
The processing of data is legitimized by the consent you provide by explicitly accepting the conditions of processing informed through this privacy policy.
Data Recipients
Personal data obtained through web forms are recorded and stored on electronic media controlled and supervised by the data controller.
Your personal data will not be communicated to third parties, except where such communication is covered by a legal obligation or when it is necessary to communicate your data to third parties for the proper provision of the service or execution of the contract.
In cases where data communication to third parties is not covered by the legal bases established in the previous section, data communication to other recipients will only occur if the user has given explicit consent.
Strict criteria are maintained for selecting data processors and contractual commitments with each to comply with and enforce data protection obligations.
In the event of international data transfers, PAU BACHERO BERTOMEU will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that necessary contractual, technical, and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.
Technical and Organizational Data Protection Measures
The systems have the necessary technical and organizational measures to ensure the confidentiality and preservation of personal data obtained through the website.
Personal data collected from the website are processed using HTML protocol with a valid SSL certificate.
The staff involved in data processing operations (access, editing, deletion, etc.) are trained and committed to this data protection policy.
Data Retention
Personal data obtained through the contact form will be retained for the time necessary to address the request/inquiry made.
Personal data obtained through the reservation form will be retained as long as there is a contractual and/or commercial relationship with you or until you exercise your right to deletion, cancellation, and/or restriction of processing.
After the contractual relationship ends, we will keep the information duly blocked, without using it, as long as it may be necessary for the exercise or defense of claims or for any potential judicial, legal, or contractual responsibilities arising from its processing, which must be addressed and for which recovery is necessary.
If you have explicitly agreed to receive commercial information, we will retain your contact data until you inform us of your decision to cancel such commercial communications.